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    1. Remove the 128 character limit on the Details field of products

      Please remove the 128 character limit on the Details field of products. It is quite limiting, as when we generate quotes we would like to be able to provide more detail to clients. We have played around with using custom fields, as they have a larger limit (255 characters), but the problem is that they are immutable for a specific order (the only way to change them is to change them for the product in general).

      Thanks for your help.

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        Hi Marcus – if you type “enter” into the field on the order, you will be able to add more information – perhaps put it into the product description, which you can access quickly for copy/paste by clicking the SKU of the item once added to the order.

      • A stock list at retail value

        To beable to see the retail value of your current stock holding

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          Hi Anonymous – the best way to do this is filter your product list by a warehouse, set the selected price list and export ALL rows. You can then easily use Excel to filter those items where stock level > 0.

        • filter product by warehouse with relevant info (retail price in my case)

          have a reporting of products in a specific warehouse with retail price, or other price list.
          => enable filter by warehouse in the panel "list stock item"

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          • Allow returns in epos screen

            We need store sale reps to be able to process returns and exchanges from the EPOS.

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              0 comments  ·  EPOS  ·  Admin →
            • supplier sku

              Be able to record supplier SKU's and description/name against products to be used in PO's.

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              • Choose Which Contact to Keep

                It would be better if you could choose which contact to keep when merging to records.

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                  Hi San – the second record is merged into the first, so just ensure that you sort the contact list so that the “keep” record is at the top before you merge.

                • EDI Compliance

                  Would like to have Electronic Data Interchange capability in Brightpearl to receive orders, send confirmations, advance ship notices, invoicing, etc for Customers requiring EDI compliance.

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                  • should be able to create your own purchase order number sequencing especially when you are transferring over from previous PO system

                    It would be really great to be able to have your PO numbers in sequence from your old PO system instead of starting at 1 in BP.

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                    • Potential Bug, problem, representing figures:

                      Hey Ladies and Gents,

                      Just thought of something:
                      If I buy a shoe from supplier 1 for £10 then the cost price will be £10.

                      Okay so now I have 10 shoes in stock at £10

                      I then decide to go and buy another pack of shoes from another supplier for £9 again buy 10 of them. this would make the cost price £9

                      how does this reflect on accounting and current prices set on inventory?

                      Its just a theory that I thought about havent actually tested!

                      Adam

                      3 votes
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                      • get rid of the annoying commas in excel reports

                        Values over 1,000 have a comma which excel treats as text in your excel export (e.g. a P&L or Balance sheet report). This buggers up sort, and any formula applied to it. This CANNOT be difficult to sort, your tech support team have been aware for months (multiple version upgrades). Since you don't provide customisable reports you need to provide usable xls files so we can create our own.

                        9 votes
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                        • Batch move items out of "stock in transit"

                          If I have a lot of items in the "stock in transit" report (either from a warehouse transfer or a sales credit) that all go to the same location, it would be handy to be able to tick them all and batch-move to a location

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                          • Allow us to see stock allocation / on hand stock per warehouse more clearly

                            We use multiple warehouses a lot.

                            Right now there is now way of seeing what stock we have on hand per warehouse - we can only see it by clicking into each product's stock figures. The information in there is very useful - orders allocated, stock on hand per warehouse - but it takes a long time to gather an overall availability picture per warehouse, information which we need on a daily basis.

                            Adding a "warehouse" filter that allowed us to see what product was allocated and available in each warehouse would save us a lot of time and allow… more

                            3 votes
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                            • Filter inventory reports by category / product type

                              Right now we are able to see the different stocks at different warehouse locations in the "Inventory detail" but we won't be able to filter out a certain category there.

                              We can filter out categories in the "product list" report but we cannot tell which warehouse they are located at.

                              It will be important for us to know (for example) all the long boards we have in the Hawaii warehouse and be able to generate a report on that basis.

                              3 votes
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                              • Show line breaks on templates with sales order "textarea" custom fields

                                Currently custom fields don't allow for any paragraph breaks or text editing which makes it difficult to use them for commercial proposals. Half of A4 page with no bullet points and break doesn't look appealing to our customers and we would like to be able to use a Word-style custom field.

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                                • add colour / size matrix grid to stock transfer screens

                                  The colour size matrix is used throughout our business. So when one of our shops order stock from our main warehouse, we process a stock transfer for the stock movement. However the stock transfer screen would really benefit the clothing industry by having a colour size matrix grid in this screen also. i.e. use the same product add functionality that is available on sales order and purchase orders

                                  7 votes
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                                  • 'sales by product' report filtered by customer

                                    I need to get a report out of BP. This is so when a REP visits a customer, then can get out a list of products history - i.e. sales by product.

                                    This would be resolved if i could filter the 'sales by product' report filtered to a customer (and date range)

                                    7 votes
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                                    • Speed up processing of large orders

                                      We currently deal with Large purchase at the moment, after speaking with the brightpearl team, I was notified you can only add a maximum of 150 lines before it become really slow.

                                      I was currently on line 300 out of 700. The search for a product worked fine, it was only when you click 'batch update' to update the database, it would take up to a minute to add.

                                      I have found a solution to this in the mean time but heres my thoughts:

                                      - Update processing power, to cater for bigger companies who deal with a lot of stock.

                                      more

                                      13 votes
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                                        Hey everyone – hopefully you’ll have noticed this release that the order edit screen is a lot faster with larger orders; we’ve made the default view show “input boxes” for the item name rather than “autogrow textareas” – you can still have multiple lines on the description if you hit [enter] in the details box. We’re rolling more speed enhancements out continuously; but this has made a big step forwards. This is definitely one area of the system where a faster computer will help.

                                      • Inventory value at a specific date

                                        We would love to get the "inventory value" report at a specific date in the past, for instance, every last day in the month.

                                        (i.e. what was my detailed inventory value on Dec 31st 2010?)

                                        32 votes
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                                        • Font On All Our Templates Have Changed

                                          For some strange reason all the fonts on our templates have changed to a font that looks like Times New Roman. Please change this back to Arial as the Times New Roman font looks terrible and all our templates with tables are all misaligned as a result of this.

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                                          • Payments against multiple orders

                                            Had a situation today where a customer had called up following chase up for payment against Feb invoices. The customer wanted to make one payment against two orders.

                                            Unless I am mistaken, the best way to currently process this is to log into card processing vitual terminal (in our case SecureTrading) and manually add all the customers details, take the payment, make a note of the reference and then allocate the payment in brightpearl manually.

                                            This process is time consuming and we had a customer waiting on the telephone whilst this was happening.

                                            Is there a better way to implement… more

                                            2 votes
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                                              Hi Liz – from the customer payment allocation screen, just take a “payment on account” – which you can then allocate against the invoices when they are posted to accounts.

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